Shipping policy

Thank you for shopping with Tribal Descendants LLC. We want to make your shopping experience as clear and simple as possible.

1. ORDER PROCESSING

Orders are processed after payment has been successfully received.

Because some of our products may be made to order, printed, embroidered, handmade, or prepared specifically for your order, processing times may vary depending on the product.

Please allow the processing time stated on the individual product listing before your order is shipped.

2. SHIPPING TIMES

Shipping times are estimates and may vary depending on the shipping method selected, destination, carrier delays, weather, holidays, or other circumstances outside of our control.

Any shipping timeframe displayed during checkout or on a product listing should be considered an estimated delivery timeframe, not a guaranteed delivery date, unless otherwise specifically stated.

Once your order has shipped, you will receive tracking information when tracking is available.

3. MADE-TO-ORDER PRODUCTS

Some products are created specifically after an order is placed.

Made-to-order products may require additional processing time before they are shipped.

Please review the product listing for any available processing information before placing your order.

4. MULTIPLE PRODUCTS IN ONE ORDER

If your order contains products that are fulfilled separately, your items may arrive in multiple packages and at different times.

You may receive separate tracking information for different items within the same order.

This does not necessarily mean that an item is missing.

5. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

As stated in our Return & Refund Policy, orders cannot be canceled, modified, or changed after they have been submitted.

Tribal Descendants LLC is not responsible for delays or delivery issues resulting from an incorrect or incomplete address provided by the customer.

6. TRACKING INFORMATION

When tracking is available, tracking information will be provided once your order has shipped.

Please use the tracking information provided to monitor your package’s progress.

Tracking information may take some time to update after the carrier receives the package.

7. SHIPPING DELAYS

Shipping delays can occasionally occur because of circumstances outside of our control, including:

Carrier delays
Weather
Holidays
High shipping volume
Customs processing
Natural disasters
Transportation issues
Other circumstances beyond our control

While we will do our best to assist when possible, Tribal Descendants LLC does not guarantee delivery by a specific date unless a specific delivery date is expressly guaranteed at checkout.

8. LOST OR STOLEN PACKAGES

If your tracking information shows that your package was delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

You may also contact us at:

tribaldescendants@gmail.com

We will do our best to assist you with available tracking information.

However, Tribal Descendants LLC is not responsible for packages that are lost or stolen after being confirmed as delivered to the shipping address provided by the customer, except where required by applicable law.

9. PACKAGES RETURNED TO SENDER

If a package is returned to us because of an incorrect or incomplete shipping address provided by the customer, an unavailable recipient, or another issue attributable to the customer, additional shipping costs may apply if reshipment is available.

Please contact us at:

tribaldescendants@gmail.com

for assistance.

10. INTERNATIONAL SHIPPING

If international shipping is offered for a particular product, customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

International shipments may also experience additional delays because of customs processing.

11. SHIPPING COSTS

Available shipping options and applicable shipping costs will be displayed during checkout based on the products in your order and the shipping destination.

Shipping costs may vary depending on: